“If you ain’t first, you’re last” - Ricky Bobby
While a funny movie quote, there is a direct analogy to business. If you're waiting on data to make intelligent, informed decisions - you're going to be last. Tapyness provides a live datastream of honest feedback - as it happens. With Tapyness data at your disposal, the ability to act in real-time is achievable.
Dashboards + Reports
Instant understanding from the Tapyness dashboard
Analytics with complex queries available for deep insight
Automatic reports provide a monthly, weekly or daily snapshot
Real-time (data + insights) = new servicing paradigm
Alerts | Fix + Reward
Algorithmic thresholds send alerts based on brand preferences
Alerts enable immediate engagement for service recovery
Management empowered to reward staff for excellence
Be notified to improve or reward, in-the-moment